I desired to Enable you realize of an outstanding young female you've got Performing in your case at Dallas-Ft. Really worth airport. Her identify is Nyanina Kong, and he or she goes by the name of Nina.
Excellent afternoon That is my second encounter with AA. Precisely the same time last I went thru the same circumstance with my luggage.
I had been on maintain with reservations many instances for very lengthy amounts of time. One AA reservations and 1 agent explained to me it might Expense me an extra $189.00 to fly out future early morning then said that flights ended up booked future day.
On April fifteenth, 2013 I received a sign in the mail from you and was really upset Once i opened the envelope to see the Test composed out was roughly one/4th the amount I had initially submitted for reimbursement.
Or possibly a spot to continue to be. 7 cell phone phone calls later on and visits having a rep from AA we last but not least have a mention of we will get you over the flight for the following working day. BUT now in which are we intending to stay or reservation is up and have previously expended our trip dollars.
On Jan 10th 2014, we had a return flight from Miami to Seattle. This was a direct flight which ought to have been six.five hrs. We boarded about 30 min late, only to listen to with the captain that we have been continue to watching for fuel and even now did not have confirmation concerning when, but that it would choose at least twenty min to refuel. Finally immediately after one hour around the plane, we experienced refueled, only to hear that an armrest was damaged and we were being watching for a repair service. We were to the strategy for 1.five hrs, ahead of acquire-off. WHY, would you board travellers on that prolonged of a flight Just before refueling, especially not getting an ETA for your gasoline?
Report LOCATOR PKWHHY AMERICAN EAGLE Our granddaughter graduated from New Mexico Condition on May 14th. Our system was to fly the next early morning to Phoenix on Flight 5635 We arrived in the airport at 4:thirty am on Might 15th and our flight AT 6:15 AM was cancelled resulting from lack of communications for your pilot to immediate his flight. Sadly, there have been no other flights to Phoenix that day. So we were given an right away stay in El Paso. We had already turned within our rental auto Consequently we were stranded in the lodge to the working day!!. The vacation agent rescheduled our flight for the next day May sixteenth. We were being taking a look at our tickets later on while in the working day and understood some thing was Erroneous with our tickets so we went again on the airport and talked to the agent and we only had a flight to PHOENIX. No flight were scheduled to Puerto Vallarta on that day!!! If we had not checked with the agent we might have been layed about in Phoenix for another working day. We experienced also upgraded our seats so we dropped in excess of $200 in fees.
I'm a disabled veteran who has to implement crutches which was incredibly hard for me. I'd especially booked a flight that only had a single prevent to be sure I'd be capable of make the excursion.
Ticket #2836 Dallas, Tx to Lawton, Okay March 20th didn't connect from Raleigh, NC flight 168….was above booked and flight didn't allow it to be to Dallas for connecting flight. They mentioned they did not have a lodge for me in Dallas, I had been caught at airport til morning of three/21/sixteen…this brought about me to skip a day of work & it had been one of the most miserable night of my daily life…they gave me a meals vocher for $twelve for supper which I had to incorporate revenue too, to consume!
Unfortunately because of weather conditions I was unable to get out on the tri cities on time this previous 7 days. Nevertheless I'm quite pissed off with American Airlines shopper service.
we always fly united. generally. a short while ago, nevertheless, we experienced the chance to buy a Significantly lower fare online by american airlines. now i see why it was reduced — consumer service was atrocious, the website didn’t work adequately, and i lost out on a good deal.
Worst Airline ever?!?! Dropped my luggage in Charlotte NC, February six right after offering it (in conjunction with my spouse’s) to 2 attendants at the baggage belt for returning travellers. Hers arrived in on our flight, mine didn't. Now eleven times later on and after getting gone through phone hell and several pretty non caring people, I official statement have experienced no Get hold of from anyone. The conventional reply is “we are still trying to Identify your luggage”. Their questionnaire and all varieties have been despatched to Baggage Claim department but not one person actually seems to have an interest in accomplishing something to reduce their challenges.
I flew AA back from Boston via Charlotte to Sarasota, FL on Monday, July 18th. The flight from Boston to Charlotte went properly and we arrived by the due date. The pilot hardly ever after communicated Along with the passengers (the same old flight information and facts most pilots do share the moment we are inside the air, like a welcome) as well as the Flight Attendants never advised us what gate we ended up at when we landed. I had a brief connection time (which was delivered After i produced the reservations on the web), which I had been capable of make right after traversing the whole Charlotte airport. When I obtained to the gate I requested the Ticket Agent once we can expect to land in Sarasota and was knowledgeable the crew experienced not however arrived. At NO time was an announcement created if the crew experienced arrived or when to assume to depart.
06/eighteen/sixteen – Have been a loyal, Regular flyer shopper for over thirty yrs. I h ave never observed these inadequate customer service and apathetic attitudes from AA employees. At present sitting down at Miami Global, on a transparent sunny saturday morning, touring with 2 youthful small children trying to reach Asheville in your airlines (document locator: WCEARA), but our flight to Charlotte was immediately delayed, leading to us to overlook our flight to Asheville, all other flights are complete, we ended up despatched Back again through safety since your staff in the gate couldn’t (or wouldn’t), help us (that was pleasurable), then needed to operate again In advance of we could get towards the ticket counter since the flight departure was bumped again up!